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Customer Testimonials
Bay Area Locks respects the privacy and security of its customers, so the names and cities may have been changed but the testimonials are actual feedback comments from our customers. We value our customers' feedback and work hard to ensure the website and buying experience, both before and after the sale is the most pleasant online buying experience you'll have.

"Dennis at Bay Area Locks was extremely helpful in guiding me through the installation of my Medeco Lock with his quick expert advice. Highly recommended!"

—Howard, South San Francisco
"Dennis at Bay Area Locks was very informative and helpful in choosing between the different high security locks. I have recommended him to several friends because of the great customer service."

—Lester, Burlingame, CA
"Very knowledgeable locksmith, quick and dependable service."

—John, San Jose, CA
"My garage side door most likely got "bumped" when someone got inside and stole several hundred dollars worth of my tools. A friend told me about Dennis and his line of high-security locks. From now on, I will only purchase locks from a licensed locksmith, specifically from Dennis because of his willingness to work with me to secure my home in a cost-effective manner."

—Robert, San Mateo, CA
"Dennis did an absolutely outstanding job installing new locks at my home and making sure I made an informed decision about what brand and type would best suit my needs. In the work he did at my home, Dennis demonstrated a passion for helping his customers and for providing them with the very best service and security-- he's a true professional."

—Dan, San Francisco, CA
"After watching a video about 'bump keys', I was feeling really vulnerable and wanted to update my deadbolts. Hardware stores don't carry real security locks and I didn't want to pay an expensive locksmith to come out, so I searched the internet and found Bay Area Locks. Dennis is a pleasure to work with and very responsive to questions. My order was shipped promptly as promised and arrived quickly and exactly as ordered. Doing business with Dennis was a pleasure and I highly recommend Bay Area Locks for you your security needs."

—Robert, Bedford, Texas
"Thanks for your great service. I really appreciate your information, service, and follow up to my order. This is the best Internet buying experience I've ever had. I'll be sure to recommend your site to all my friends."

—Mick, Lowell, IN
"Bay Area Locks not only carries the finest products at great prices, but their support is incredible. Dennis actually replies to emails with advice and answers to questions about the best lock for various applications. Five stars all the way!"

—Bob, Stockton, CA
"It was great doing business with you. I won't hesitate to recommend your services and products to anyone I know that needs lock upgrades or locksmith assistance."

—Steve, Sunnyvale, CA
"I wanted to thank you personally for your patient and generous help getting our order correct and complete. The security information on your web site and what you included with our order was very informative and helpful! You can bet I won't forget Bay Area Locks - for me and any referrals I can make."

—Hugh, Carnation, WA
"Dennis' website and telephone assistance were far more thorough and informative than anything I could find locally, and his product selection covered all my requirements completely. I am totally satisfied with my experience with Bay Area Locks!"

—Mark, Kingwood, Texas
"Dennis is very knowledgeable about all of the products he sells and the applications of each one. He helped me put together a great abloy package for my home at a wonderful price. Items were shipped fast, were well packed, and were exactly what I ordered. Bay Area Locks is your one stop high security center!"

—Nick, Robinson, IL
"Very reliable, quick and excellent locksmith!"

—Julio, Canada
"The service I received from Bay Area Locks has been truly remarkable. Dennis went above and beyond what was expected at every turn. Even when I made a mistake on my order, he was quick to notice the inconsistency and confirm my order with me. That saved me a lot of time and money. I will definitely do business with him again, and would gladly recommend his company to others."

—Josh, Winnipeg, MB, Canada
"I stumbled upon Bayarealocks.com after doing some research about "lock bumping". Since we were moving into a new house I wanted to take the necessary precautions on this issue. Dennis went out of his way to provide me with information and was even kind enough to provide a fast appointment to service our locks. He is extremely knowledgeable and provided the service with the highest degree of professionalism. I would recommend his services to anyone. Thanks for everything."

—Eric, Union City, CA
"Living in an area with high crime rates, you need something a little stronger than any lock you can find in most big box stores and I was able to find several great products here. It does help me sleep a little better at night with a lock that won't get bumped by most amateur thieves."

—Mike, Chicago, IL
"When I ordered locks and cylinders from Bay Area Locks, there were several delays. Throughout the process, Dennis kept me informed, sending me status updates without being asked and making certain that I knew what was happening. The locks were exactly what I ordered, the price was reasonable, and the timely updates kept me comfortable while dealing with a business 1800 miles away. I wouldn't hesitate to order again. "

—Mark, Chicago IL
"I contacted Dennis after learning of his company during my search for bump proof locks. He recommended specialized deadbolt locks for my application. Following Dennis' instructions, I installed the locks myself without any trouble and am very happy with the added security they provide. I highly recommend contacting Dennis for any security application. He is extremely knowledgeable, thorough and very informative. When I need to install or upgrade any other security devices in the future, I will certainly contact Dennis."

—Steve, Dublin, CA
"Your service is superb, your website is very informative and super easy to navigate. My order arrived in 2 days and I'm totally satisfied with my Bay Area Locks experience. Thanks Dennis!"

—Chris, Las Vegas, NV
"Dennis of Bay Area Locks is a great resource. I had been looking for a supplier that could provide Abloy products for residential use. Dennis was very knowledgeable and extremely helpful in helping me select the right products for my application. I would unconditionally recommend Dennis and Bay Area Locks to anyone that has a need or desire for better security locks."

—Chris, Bloomington, IN
"After wasting a lot of time trying to find out by myself about the advantages and disadvantages of the various deadbolt locks on the market, I was happily surprised to discover Dennis' web site and even more to find out that he was more than willing to spend time giving me clear and objective answers to my questions. Ultimately, I asked him to install an Abloy and he did it quickly and pleasantly for a reasonable fee. Not often nowadays that one can find this kind of service!"

—Jacques, San Francisco, CA
"Bay Area Locks is your one stop shop for all you secure lock needs. I am usually very skeptical about buying anything online, but this is the real deal--quality, value and expertise. Dennis is a certified professional who went out of his way to help me in every aspect--from purchase to installation. He has great advice, is timely and goes above and beyond to ensure your are a happy customer. This has been a very satisfying experience. Thank you Dennis, you have a customer for life. I am recommending you to my family and friends. My home is more secure today because of your knowledge, patience and superb products."

—Jim, San Antonio, TX
"The setup that I had was a little complicated. Three other locksmiths in the area could not offer a workable solution. Dennis provided measurements and photos to help me decide what the best solution was, and he made custom parts to made the different pieces work together. BayAreaLocks is simply the best."

—Ian, San Jose, CA
"From answering questions before my purchase to offering installation assistance after I received my locks, Dennis provided excellent service throughout. With top quality products and service I would not hesitate to buy again should the need arise."

—Greg, St. Louis, MO
"I was becoming concerned over the lock bumping phenomenon, and I ran across the Bay Area Locks website while doing research. After Dennis sent me some additional information by mail, I ordered three Abloy locks and was pleasantly surprised by the entire experience. Dennis offers the best customer service around, and the quality of the products he sells is top notch. He is a total professional, and will be our locksmith from now on."

—Steve, Monterey, CA
"Dennis has been really helpful to help with all the details of the transaction and I was very pleased with his service. He is knowledgeable and reliable. He sales at fair price and was more helpful then all the local locksmith around here. For sure he will be the locksmith I will buy from for my next security purchase."

—Vincent, Montreal, Canada
"Dennis has been very wonderful and helpful to us. Although he is not our local locksmith, he was the only locksmith that was extremely helpful with us when we would like to upgrade our Kwikset deadbolt. I have visited and called 4 local "Authorized" Medeco locksmiths in my area, and all 4 told me that our deadbolt cannot be upgraded since it is a Kwikset and advised us to purchase a brand new Medeco deadbolt. They were not familiar with this product and only Dennis was able to help me. I sent in the picture of my deadbolt and he advised me on the right product and even give me a really good price on it. People, this is the right person if you want to purchase Medeco stuff. I just wish you are in Southern California."

—Memie, Los Angeles, CA

If you are a current Bay Area Locks customer and would like to offer a testimony of your buying experience with us, please email us by clicking on the "Contact Us" link in the lower right corner of this page. Your feedback is very much welcome and appreciated.
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