Bay Area Locks

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Customer Testimonial

"The setup that I had was a little complicated. Three other locksmiths in the area could not offer a workable solution. Dennis provided measurements and photos to help me decide what the best solution was, and he made custom parts to made the different pieces work together. BayAreaLocks is simply the best."

—Ian
San Jose, CA

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Shipping and Returns

If you or your installer ever require assistance with a product purchased from Bay Area Locks, we do not charge for telephone assistance while installing or servicing your locks.

Products purchased from Bay Area Locks can be returned within 30 days of purchase, provided that the items are in resellable condition and include the complete packaging originally shipped with the product. A restocking fee may be imposed of 15% if the item is not defective. Special order items may not be returnable, but please contact us if you are interested in returning an item.

Note that return shipping will not be reimbursed, and please ensure you use a shipping method that includes a confirmation of delivery. To obtain a return authorization number, send an email or call us with your order number and the product you would like to return. A replacement product, store credit, or refund will be issued when the product arrives to us. Our shipping address and contact information can be found by clicking on the "Contact Us" link on the left side panel. Thank you for shopping with us, and we look forward to helping you with your high security lock requirements.

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